"The best thing about the system is that it is extremely dynamic. So on-the-fly, we have the ability to customize this solution to meet our really fluctuating business model. In the past, we'd have to modify our processes to fit the system. Now the system can be easily modified to fit our processes. So the system meets our needs rather than dictating what we do.

The CSDP team has been able to develop anything we've thrown at them and we had a very smooth implementation--rolling it out, at once, to 150+ employees in multiple states in less than two weeks."

– David Mitchell, Vice President of Operations for CSI

“Not only did they get us off our old CRM solution, they improved our support process by tightly coupling our technicians to our entitlement systems, to our knowledgebase tools, inventory control systems, and reduced our overall warranty cost dramatically.”

– CFO of an internet security firm

“We were able to respond to our customers in record time and yet reduce overstocks, materials, labor costs – all while improving customer service satisfaction.”

– VP of Operations of a leading hi-tech firm