Get the maximum return on investment from your SRM © software. Keeping your people up-to-date and skilled on the tools they need to do their job effectively contributes directly to your bottom line. CSDP Corporation’s highly professional user trainers can assist your users during the transition and ensure your field service teams hit the ground running. We offer end-user training and can also develop role-based training to target particular user groups.
End User SRM © Training
CSDP offers comprehensive end-user training for the field service solutions we develop to ensure the end user community is properly trained on the SRM © software solution provided. Clients can choose from on-site training, tele-training, or a “train the trainer” program.Led by one of our professional trainers, we can ensure that your users are comfortable performing their everyday tasks on the new system. This allows your employees to get real-world training aimed at making your workforce more productive and efficient in their roles.We can walk teams through logging on, navigating the field service management software database, types of reports, searching for information and integrating other communication programs such as Microsoft Word.
Customized Role-Based Training
Empower your user groups with the skills and knowledge they need to succeed. CSDP will develop a series of user guides and presentations, and training sessions prior to deployment, customized to target different user groups including but not limited to application administrators, business partners, external customers, and internal support staff.
The benefits of customized role-based training include:
- Ensuring that your teams understand their responsibilities
- To facilitate more effective employees problem-solving
- Promote a best-practices approach
- Greatly improve the software ROI
CSDP Corporation can offer 1-3 day training courses as well as on-going support if required.If you are interested in arranging SRM © training for your group, please contact us or call our sales department at 1 (888) 741-2737.