Videos | Resources | Customer Service Delivery Platform

CSDP's Videos

Field Service Demo
Watch a brief overview of just a few of the features of our open call, knowledge management, and dispatch processes.
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Work Flow Tool Demo
See a demo of how to easy it is to change workflows based on any criteria you establish.
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Product Tour Video
See how CSDP's SRM Software solution can improve your service delivery operations.
Take the tour

CSDP's Time Tracking Tool
Take a tour of this system that controls and monitors all aspects of a company's time and resources.
Take the tour

Contact Center
Jerry Edinger, CEO of CSDP, shares a success story of a company who implemented CSDP's Contact Center Solution and saw dramatic improvements.
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Infrastructure Unification
Jerry Edinger, CEO of CSDP, explains how CSDP helped a client unify 50 different databases to form a unified view of contact center operations and warranty and entitlement information.
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Technology Services World 2011
At this conference, we discussed the 3 areas that will help future-proof your services.
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Reverse Logistics Choreography Demonstration
A brief overview of an internally and externally connected reverse logistics system.
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News & Events

Press Release: CSDP and FieldSolutions Partner to Help Companies Reduce the Cost of Delivering Services

View a replay of our recent webinar: The 2013 Reverse Logistics Automation Benchmark Results.

Press Release: CSDP Launches Transactional SRM for Reverse Logistics Software Solution; a unique transactional pricing model is first in this industry

Press Release: Essintial Enterprise Solutions chooses CSDP for Business Process Mapping and Consulting Support

View a recording of our webinar with Sorvive Technologies: Connecting Data, Systems, and Processes: A Real World Example

Press Release: CSDP Launches SRM Buddy: HTML 5-Based Mobile Field Service Management Software

View our webinar with Field Technologies Magazine: The Field Service Blueprint - Strategies For Improving The End-To-End Field Service Experience

See how CSI saved 100% in ROI with a time and billing solution.

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